Help Centre

Frequently Asked Questions

Common questions about building compliant OHS safety files with SafetyQuest. Can't find what you're looking for? Get in touch and we'll help.

Getting Started

What is SafetyQuest?

SafetyQuest is a cloud-based tool that helps South African construction subcontractors put together a complete, print-ready Occupational Health & Safety (OHS) safety file in minutes instead of days. You enter your project and company details, and SafetyQuest generates method statements, risk assessments, legal appointments, a health & safety plan, an emergency procedure and a full set of compliance registers. It then compiles everything into a single PDF you can submit on site.

Who is SafetyQuest built for?

SafetyQuest is built for subcontractors working under a principal contractor on a construction site: electrical, plumbing, plastering, painting, scaffolding, general building and similar crews. The documents are written from a subcontractor's point of view and defer to the principal contractor's site arrangements where those apply, so they fit how you actually work.

Do I need any safety or technical expertise to use it?

No. SafetyQuest is made for business owners and site supervisors, not safety consultants. It guides you step by step, asks plain-language questions about your work, and handles the technical drafting for you. If you can describe the tasks your team performs on site, you can build a safety file.

How long does it take to build a safety file?

Most users produce a baseline safety file in under 15 minutes once they have their project and company details ready. The AI generates your method statements and risk assessments in the background while you fill in the rest.

Documents & Features

What documents does SafetyQuest produce?

A complete safety file, including:

  • Method statements (one per task, with ordered work steps)
  • Risk assessments and a colour-coded risk matrix
  • Baseline hazard identification
  • Legal appointments (the standard SA OHS roles)
  • A Health & Safety Plan
  • A Fall Protection Plan where applicable
  • An Emergency Procedure
  • Toolbox talks
  • A full set of attendance, incident, training, PPE and equipment registers

You choose which sections to include and the order they appear in.

Can I customise the documents?

Yes. SafetyQuest gives you a starting point, and every document is editable. Add your company logo and details, adjust the wording, add or remove tasks, and reorder sections to suit each project.

How does the AI generation work?

When you describe your project tasks, SafetyQuest uses AI to draft method statements and matching risk assessments tailored to that work. You review and refine the output, and you can regenerate or add statements for new tasks at any time. You stay in control of the final content.

Can I manage my team and their training records?

Yes. SafetyQuest includes a personnel module where you store staff details, training certificates, work experience and PPE issuances. It also flags missing signatures before you compile your file.

Does it handle signatures?

Yes. SafetyQuest includes a remote e-signing workflow. Send a secure link to your personnel to sign appointments and acknowledge policies, and the platform produces signed PDFs with an audit trail. No printing, scanning or chasing paper.

Pricing & Plans

How much does SafetyQuest cost?

You can see current plans and pricing on our pricing page. Plans are priced for small and growing subcontractors.

Can I try it before paying?

Yes. Create an account to get started, then build your first file to see how it works.

Can I use it for more than one company?

Yes. SafetyQuest lets you manage multiple companies under a single login and switch between them, which is ideal if you operate more than one entity or manage files on behalf of others.

Account, Data & Security

Is my data safe?

Your data is stored securely and is used only to generate and manage your safety files. We take privacy seriously and comply with POPIA. See our Privacy Policy for full details on how we handle your information.

Can I access my files from my phone?

Yes. SafetyQuest works in your browser on any device, so you can review files, update personnel and manage signatures from the office or the site.

What happens to my files if I cancel?

Your safety files remain yours. Before cancelling you can download and keep the print-ready PDFs of everything you've created.

Still Have Questions?

How do I get support?

Visit our contact page to reach the team and we'll get back to you as soon as we can.

Ready to build your safety file?

Join the subcontractors generating compliant OHS files in minutes, not days.